Legal information

Terms general

The rules governing any order placed on mapetitecoree.com — prices, delivery, customs, returns, and guarantees.

Last updated: August 27, 2026

Article 1

Subject

These general terms govern the sales made by MPC TRADES / 엠피씨 트레이드 on the site mapetitecoree.com. Any order placed on the site implies full and unconditional acceptance of these terms.

We reserve the right to modify them at any time. The applicable terms are those in effect on the date of your order.

Article 2

Price

Prices are indicated in euros, all taxes included, excluding processing and shipping fees. All orders are payable in euros, regardless of their origin.

We reserve the right to change our prices at any time. The product is billed based on the rate in effect at the time of order validation, subject to availability.

Products remain our property until full payment of the price. As soon as you physically take possession of the products, the risks of loss or damage are transferred to you.

Article 3

Orders

Orders are placed online at mapetitecoree.com. Contractual information is presented in French and confirmed no later than at the time of validation of your order.

Only one promotional code can be used per order.

We reserve the right not to process a payment and not to confirm an order, particularly in the event of supply issues or difficulties regarding the received order. The site is not intended to sell in large quantities; we may refuse orders for many identical items.

Article 4

Validation of your order

Any order confirmation implies your full and unconditional acceptance of these general terms, without exception or reservation. All provided data and the recorded confirmation serve as proof of the transaction.

A summary of your order and these terms will be sent to you by email.

Article 5

Modification and cancellation

An order can be canceled or modified within 12 hours of purchase, only if it is not yet being prepared or shipped. The request must be sent to contact@mapetitecoree.com with the order number and reason.

Once the order has been shipped, cancellation is no longer possible. A return remains possible at your expense after receipt, under the conditions of the article dedicated to withdrawal.

Pre-ordered products can be canceled at no charge as long as they have not been prepared or shipped.

The refund for an accepted cancellation occurs within 7 to 14 business days, using the original payment method.

Article 6

Payment

The validation of your order implies the obligation to pay the indicated price. Payment is made by credit card via a secure payment system.

The debit occurs at the time of shipment. In case of split delivery, only the shipped products are debited.

Article 7

Right of withdrawal

In accordance with Articles L.221-18 and following of the Consumer Code, you have a period of 14 days from the receipt of your order to exercise your right of withdrawal, without having to justify your decision.

Products must be returned in their original and complete condition — packaging, accessories, manual. Any damage suffered by the product during this occasion may invalidate the right of withdrawal. Return shipping costs are your responsibility.

Refunds occur within 14 days following the notification of your request, via the same payment method used at the time of order.

Before any return, contact contact@mapetitecoree.com to obtain the return address in South Korea and the instructions.

Exceptions

In accordance with Article L.221-28 of the Consumer Code, the right of withdrawal does not apply, in particular, to goods unsealed after delivery and which cannot be returned for reasons of hygiene or health protection, to goods that may deteriorate or expire quickly, to goods made according to your specifications, and to digital content whose execution has begun with your express consent.

In practice, the following are not accepted: opened or used products, single-use hygiene products, promotional or discounted items, and gift cards.

Article 8

Availability

Our products are offered as long as they are visible on the site and within the limits of available stock. For non-stocked products, our offers are valid subject to availability from our suppliers.

In case of unavailability after placing your order, we will contact you as soon as possible to offer a replacement product or a full refund for the unavailable product.

Article 9

Delivery

Products are delivered to the address provided at the time of order, from our offices in Seoul, South Korea.

The preparation time is 24 to 96 business hours after payment validation. It may be extended during peak demand periods — Christmas, Black Friday, Korean national holidays — during the preparation of K-Beauty Boxes in the middle and at the end of the month, or for highly sought-after products such as lightsticks related to concert dates.

The transport times indicated correspond to the shipping time after dispatch and do not include the preparation time:

• Korea Post K-Packet — 7 to 15 business days, with tracking, no signature
• DHL Express — 3 to 6 business days, with detailed tracking and signature upon receipt

An order paid in K-Packet may be shipped via DHL Express at our initiative and at no extra charge, particularly in case of logistical constraints. The delivery time is then shortened.

In case of exceeding the legal maximum period of 30 days between the order and delivery, we will contact you to offer a full refund or obtain your agreement for a delayed shipment.

Tracking. A tracking number is provided to you by email as soon as the shipment is made and remains available in your MPC account. It is your responsibility to track the delivery of your package and to contact the carrier directly for any address or delivery time changes. Our responsibility cannot be engaged in the absence of prior request from you to the carrier or our services.

Delivery to Spain is suspended due to the numerous customs fees reported by our customers. Some destinations are not served; the countries delivered and their rates are listed on our Delivery page. In case of delivery impossibility, the order is canceled and fully refunded.

Article 10

Customs duties, VAT, and import taxes

For any order, you are the importer of the products. Depending on the destination country, the value of the order, and the applicable regulations, customs duties, local taxes, import taxes, or clearance fees may be required upon arrival by local authorities or the carrier. These amounts are neither set, collected, nor controlled by Ma Petite Corée: they are your responsibility and fall under your full responsibility, both in terms of declaration and payment to the competent authorities in your country — including for orders benefiting from free shipping.

DHL shipments may be subject to random checks that could result in fees or delays. DHL may request proof of payment, which we provide upon request.

No customs fees, taxes, or clearance fees can result in coverage or a refund from us. We encourage you to inquire with the customs authorities in your country before ordering.

Article 11

Refused, unclaimed, or non-cleared package

If you refuse to pay customs fees, refuse delivery, or do not collect the package within the time limit set by the carrier, the order is considered lost. Neither the products, nor the shipping fees, nor the customs fees are refunded, and no reshipment is made.

A non-cleared package is held and then destroyed by customs services in the vast majority of cases. We operate on this principle without waiting for a possible return to Korea, which occurs rarely, late, and incurs return and destruction fees.

This clause does not apply when the inability to deliver is attributable to us. In this case, we will proceed with a reshipment or a full refund, at no cost to you.

Article 12

Incorrect or incomplete address

It is your responsibility to verify your delivery address before confirming your order. As long as the package has not been shipped, contact us as soon as possible for any corrections. Once the package has been sent via K-Packet, the address can no longer be modified by us.

If a package is returned to us due to an incorrect or incomplete address you provided, two options are available to you:

• the refund of products, excluding initial shipping fees, minus return costs;
• a reshipment, subject to the prior payment of new shipping fees and incurred return costs.

Article 13

Damaged, lost, or marked delivered package

Damaged package. Any claim must be sent by email, accompanied by a photo of the damaged package and the unusable product.

Package marked delivered but not received. We consider the package delivered as soon as the carrier's official tracking information indicates a successful delivery. First, contact your post office or local carrier: the package may have been handed to a neighbor, dropped off at a pickup point, or kept by the mailman.

If the package remains untraceable, a declaration on honor accompanied by a copy of your ID will be required to initiate a procedure, along with any document from the carrier confirming non-receipt. Without these justifications, no refund can be granted. This measure aims to prevent abuse.

Article 14

Defective products

If the defect is visible, send us a photo or video. After verification, you choose between a full refund and the sending of a replacement product at no cost.

If the defect is not visible, the item must be returned to our offices in Seoul for inspection. The shipping time may take up to a month depending on postal services. After inspection, and only if the defect is confirmed, you choose between a full refund and the sending of a replacement product at no cost.

Return costs are initially your responsibility and will be fully refunded if the defect is confirmed, upon presentation of a receipt.

If a device, lightstick, or set is returned for a defect but works correctly upon receipt, no refund can be granted, as the product has been opened. It may be returned to you at your expense. We encourage you to carefully check the functionality before any return.

No refund or exchange is granted for a product damaged due to misuse, nor when the inspection concludes that the product is in good condition — proof of this verification will then be provided to you.

This warranty applies to the product itself and does not cover packaging and aesthetic elements, unless the damage renders the product unusable.

Article 15

Refunds

Refunds occur after receipt and inspection of the returned products, within 7 to 14 business days, to the original payment method.

Initial shipping costs are not refunded, except in case of our error — incorrect or defective product.

Article 16

Legal warranties

Regardless of these conditions, you benefit from the legal warranty of conformity provided for in articles L.217-3 and following of the Consumer Code, which applies for two years from the delivery of the item, as well as the warranty for hidden defects provided for in articles 1641 and following of the Civil Code.

When you act under the legal warranty of conformity, you do not have to prove the existence of the conformity defect during the twenty-four months following delivery. You can choose between repair and replacement of the item, subject to the cost conditions provided by law.

Products must be returned complete and in the condition in which you received them. Shipping costs will be refunded based on the charged rate, and return costs upon presentation of receipts.

Article 17

Liability

Our liability cannot be engaged in case of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products you intend to order.

Our liability cannot be engaged for damages resulting from improper use of the purchased product, nor for inconveniences inherent in the use of the Internet network, including service interruptions, external intrusions, or the presence of computer viruses.

The photographs in the catalog are as faithful as possible but cannot guarantee a perfect similarity with the product, particularly regarding colors.

Article 18

Personal data

We collect the information necessary for managing your order and improving our services. This information may be shared with service providers who contribute to the execution, processing, and payment of orders, and is retained for security purposes and to comply with our legal obligations.

In accordance with the General Data Protection Regulation and the law of January 6, 1978 as amended, you have the right to access, rectify, delete, portability, and object. The details of our practices are outlined in our privacy policy.

Article 19

Intellectual property

All elements of the site mapetitecoree.com are and remain our intellectual and exclusive property. No one is authorized to reproduce, exploit, redistribute, or use in any way, even partially, elements of the site, whether they are software, visual, or audio.

Article 20

Archiving and proof

We archive purchase orders and invoices on a reliable and durable medium that constitutes a faithful copy, in accordance with the provisions of the Civil Code. Our computerized records are considered by the parties as proof of communications, orders, payments, and transactions that have occurred.

Article 21

Applicable law and disputes

The language of this contract is French. These terms are governed by French law.

In case of a dispute, you can contact us at contact@mapetitecoree.com to seek an amicable solution. Failing an agreement, you can resort to a consumer mediator for free or use the European online dispute resolution platform. French courts have exclusive jurisdiction.