Have a Question? Look here

Löytyi  otteluOttelut Emme löytäneet yhtään osumaa. Yritä uudelleen.
  • Kategoria:
  • About Shopify

Shopify is the second most popular eCommerce store builder in the world. You can use Shopify in nearly every country in the world. It is an all-in-one ecommerce platform that helps online businesses get up and running.

If you're looking for a comprehensive ecommerce solution, Shopify is the platform for you. With everything from themes to payment processing included, Shopify has everything you need to get your online store up and running.

  • Kategoria:
  • Partnership

We are delighted to see your interest in Ma Petite Korea and your desire to share your passion for our products on your blog. We are always open to collaborating with people who are passionate about Korean culture and our authentic products.

However, we would like to point out thatwe do not accept any paid collaboration. Our philosophy is based on sincere and authentic partnerships, with people who share our passion and sincerely want to promote our products.

To propose a collaboration, do not hesitate to contact us directly via our contact page on our official website. Our team will study your request carefully and respond to you as soon as possible.

We look forward to working with enthusiasts who share our enthusiasm for Korean culture.

  • Kategoria:
  • Delivery

Delivery times vary depending on the carrier chosen and the country of destination. Here are the average times for our main carriers:

K-Packet: 5 to 8 working days after shipping.

DHL Express: 3 to 5 working days after shipping.

Please note that the order preparation time is 1 to 4 working days, depending on the items ordered and their availability. Once your order has been shipped, you will receive an email with a tracking number to follow your package in real time.

If you have any questions or concerns, please do not hesitate to contact our customer service through our contact page.

  • Kategoria:
  • Delivery

There is no need to worry. “Unprocessed” status simply means that your order is still being prepared. As mentioned, the order preparation time can be up to 4 working days depending on the items ordered and their availability.

If the status of your order does not change after this time, we recommend that you contact our customer service. Our team will be happy to check the status of your order and provide you with any necessary assistance.

  • Kategoria:
  • Delivery

Shipping costs for an order on Ma Petite Korea depend on several factors:

Product Weight and Type: Heavier or bulkier items may incur higher shipping costs.

Destination: The country of delivery influences costs due to distances and local regulations.

Chosen carrier: We offer different delivery options, such as K-Packet and DHL Express, each with their own rates.

To accurately estimate the shipping costs of your order, add the desired items to your cart. Delivery costs will be calculated automatically based on the information provided.

If you have any additional questions or need assistance, please do not hesitate to contact our customer service team through our contact page.

  • Kategoria:
  • Delivery

The product name indicated by the post may sometimes be different due to logistical constraints. This is generally a generic or abbreviated wording used to simplify mailing management.

  • Kategoria:
  • Delivery

To benefit from free delivery on Ma Petite Korea, simply place an order for a total amount greater than €250.00 excluding discount coupons.

  • Kategoria:
  • My Little Korea

If you are looking for a specific product that does not appear on our site, we invite you to contact our customer service via our contact page.

Our team will be happy to check product availability with our suppliers and inform you of supply possibilities. We are always listening to our customers to enrich our catalog according to your needs and preferences.

  • Kategoria:
  • Customs

Customs fees depend on your country of residence and its import policies. Here's what you need to know:

Deliveries within the European Union (EU): No customs taxes are applied, as all orders include the applicable VAT directly in the final price.

Deliveries outside the EU: Customs fees and local taxes may be required by your country's authorities. These costs are your responsibility and depend on local regulations.

We advise our customers to check their country's import policies before ordering to avoid any surprises.

Important :

Ma Petite Korea does not control customs fees or taxes applied by local authorities and cannot be held responsible for these additional costs. For any questions or clarifications, our customer service remains at your disposal to help you.

  • Kategoria:
  • ORDERS

In the event of a missing product, please contact us directly at the following customer service address: contact@mapetitecoree.com. Please include your complete information, such as:

Your order number
The missing product
In accordance with our policy, we will refund the missing product. We do not send the missing product separately, unless you are subscribed to our monthly box. In this case, the product will be added to your next box.

We remain at your disposal for any additional questions!

  • Kategoria:
  • The Box

K-beauty box shipments are usually made in the last week of each month, while payments are made at the beginning of the month.

  • Kategoria:
  • The Kpoints

You can check your K-points at checkout and use them as an option when completing your order.

  • Kategoria:
  • The Kpoints

1. Click on the “Blue Gift” icon at the bottom left of the main page.

2. Select "How to Redeem Points". If your balance exceeds 200 K-points, a “redeem” button will appear.

3. Click the “redeem” icon to convert your points into cashback.

4. Copy the generated code and use it during checkout, or click on the "apply" icon for the discount to be applied directly. - Only one promo code can be used per order.

- It is advisable to convert your K-points just before placing an order. If you want to use the discount later, don't forget to save the code.

  • Kategoria:
  • Back

If you would like us to reship the package to the correct address, contact us at contact@mapetitecoree.com.

You will be charged a fee of 9.90 euros. Once these charges are paid, we will re-ship the package to the corrected address.

If you choose not to receive the package, a refund will be issued upon receipt of the returned package, with the return shipping costs issued by Korea Post/DHL deducted.

  • Kategoria:
  • Back

Send the package to us at the following address: - Recipient:

MPC Trades- Address: 3rd floor Noksapyeong-daero 46-gil 38, Seoul, South Korea

Return costs are your responsibility. After receipt and inspection of the product, we will issue a refund.

  • Kategoria:
  • Others

Yes, yes and yes. We only sell official products. Having been based in Korea for over 5 years, we are fortunate to work directly with most suppliers. Don't worry.

  • Kategoria:
  • Others

We understand your concern about a lost package. Once the package has been shipped and taken care of by the carrier, our responsibility ends when the order is handed over to the selected delivery service.

We invite you to contact the carrier directly with your tracking number to report the problem. They will be able to provide you with detailed information on the delivery of your package or initiate an investigation.

If necessary, we remain at your disposal to provide you with the documents or information required to facilitate your procedures with the carrier.